Shipping & Returns

Shipping

All domestic orders are shipped via Australia Post. Please allow 48 hours for your order to be processed. Shipping rate will be calculated at checkout. Please be aware that online orders are not processed over weekends or on public holidays. Full tracking details will be sent to customers when shipped.

THE WOOED holds no responsibility for the time taken for the parcel to arrive, once the parcel is with Australia Post, arrival times is at the discretion of said shipping provider.

Returns

We provide hassle-free exchanges for any product in its original, unopened condition. We can accept returns for damaged goods that are not opened. Please note, all return requests must contact hello@thewooed.com within 7 days of receiving your order. Due to regulations worldwide, we cannot accept any refunds or exchanges for open packages – this includes customers who are not satisfied with their purchase. Unfortunately, we also cannot accept returns or refunds for ‘change of mind’ once a purchase has been made.

Damaged or Faulty Items

We take care to pack your products carefully so that they won't get damaged in transit. If, for whatever reason, they arrive damaged or faulty, we ask that you let us know within 3 days of receiving them in the mail.

We will arrange for the damaged or faulty product to be returned to us and you can let us know whether you would like us to either send a replacement to you or provide you with a refund.

We will refund postage costs required to return faulty or damaged item.

  • It may sound like the latest health trend, but in fact, traditional medicine has employed the use of adaptogens for thousands of years.

    Internal and external stress on the body such as; a busy work schedule, emotional challenges, exercise, even the weather - can all play a huge role in our bodies ability to self-regulate. When we face multiple stressors on a daily basis (a la modern life) we often end up feeling rundown, fatigued and overwhelmed as our body struggles to maintain homeostasis.

    This is where adaptogens come in... When consumed, adaptogenic plants interact with the complex system of glands, hormones and receptors in the body know as the hypothalamic-pituitary-adrenal (HPA) axis, which is central to the body’s homeostasis, stress responses and energy metabolism.

    The organic properties and compounds contained within adaptogens work with the HPA axis to help balance our systems. If there’s too much of one hormone, for instance, the adaptogens help to lower it. On the flip side, if there isn’t enough of a hormone, adaptogens can help replenish it.

    Studies also suggest adaptogens interact with the immune-neuro-endocrine system, which helps the body regulate its use of energy, maintain strong immune defenses and a state of equilibrium.

    What is a Tonic Herb?

    Difference between a herbal extract and a dried herb?

    Standardized vs. Full-spectrum Extracts

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